You have provided explicit consent for processing your personal data as per the terms of this Privacy Policy.

The processing is necessary for the performance of a contract or for taking pre contractual steps at your request.

The processing is required for compliance with a statutory obligation.

The processing is necessary to protect your vital interests or those of another person.

The processing is necessary for the performance of a task carried out in public interest or under official authority vested in us.

The processing is necessary for legitimate interests pursued by us or a third party, provided such interests does not violate your rights.

Your data is used for enhancing and optimising user experience.

Configuring content display for device compatibility and performance.

Managing bookings, administering travel-related services and maintaining client relationship.

Facilitating engagements with agents, suppliers, and other business associates and Improving our service delivery.

Engaging with you for inquiries, complaints, or incomplete transactions.

Complying with legal and regulatory obligations, including cooperation with law enforcement.

To carry out promotional and marketing activities such as to identify and inform you of travel related services and products which might interest you, to process feedback and similar communications.

To personalise your experience of our Services by ensuring only relevant and useful marketing material is visible to you when using our Services

Notifying you of changes or updates to Services.

Initiating communication and correspondence.

We want to serve you better as a customer so if you contact us, for example by email, post, and phone or via social media, we may use personal data to provide clarification or assistance to you.

Monitoring use of our services to ensure data security and prevent fraudulent activity.

Managing operational and information security incidents.

Conducting internal research and analysis to enhance quality and develop new offerings.

We tailor and personalise our interactions with you to make them more relevant to your interests. These interactions include your journey around our Sites and the content that appears on it and marketing communications we send or show to you in our direct marketing campaigns and through online targeted advertising.

We monitor your usage and behavioural data to identify your interests. Where we identify that a product or service depicted in an advertisement aligns with your interests, we push those relevant advertisements to you.

You may provide us with your full legal name, date of birth, gender identity (including male, female, or other, as applicable), honorific or professional title, residential and electronic mail addresses, contact number(s), emergency contact details (next of kin), particulars of travel insurance coverage, declared dietary restrictions, passport details (including place of birth and nationality), Aadhar card id, visa-related information, and digitized copies or scans of your passport identification page and applicable visa documentation and other relevant data for using our services.

We may be required to collect certain health-related or medical data, including but not limited to pre-existing medical conditions, physical or cognitive disabilities, immunization or vaccination status, known food allergies, and details pertaining to prescribed medication requiring controlled storage (e.g., refrigeration). Such additional data required to provide personalised tour experience. Such information may also constitute 'personal data' under the provisions of the Digital Personal Data Protection Act, 2023 ("DPDP Act").

When you provide us your personal details for availing our Services or connect with us, including by email, post and phone or through social media, you may provide us with your personal details, including your name, e-mail address, post code, date of birth, phone number, travel preferences through such external sources.

You may also provide us with such other personal data such as your-

Details of the services we have provided to you in the past, including your previous travel arrangements, such as holidays and other purchases, and matters related to those arrangements, such as details of your previous enquiries, requirements or complaints.

Preferences and activity-related information to provide you curated advice and services.

Details of your visits to our Sites (including, but not limited to, traffic data, location data and weblogs) whether this is required for our own purposes or otherwise, and of the resources that you access, including information about you when you click on one of our adverts, including those shown on other organisations' websites.

We use third party technology services, such as Google Analytics and Facebook SDK to facilitate our services, we collect referring URLs, on-site activity patterns, and usage time. For further information regarding the manner in which your personal data is processed by third-party platforms, please consult their respective privacy policies, accessible via the following links: Google Privacy Policy and Facebook Privacy Policy. By accepting this Privacy Policy, you expressly acknowledge and consent to the collection, use, and processing of your personal data by such third-party entities in accordance with their applicable privacy policies.

Referral sources, payment sources, transaction values, and other bank and transaction related data.

Your location data when you turn on location settings and use geo-tagging functions within on your device.

Additional information necessitated by use of our Services.

Information about your computer (or mobile device/tablet), including, where available, your IP address, operating system, device location, browser type and details, and online identifiers such as cookie identification numbers, for system administration purposes, marketing purposes. Our Sites use cookies, and you hereby consent to the processing your data processed using cookies. This is statistical data about our users' browsing actions and patterns, and any reports we share do not identify any individuals.

Personal data submitted on behalf of other individuals will be processed solely for the intended purpose of service delivery and as provided under this Privacy Policy.

By furnishing such data, you confirm that you have the necessary authority and have obtained appropriate consents for the disclosure and processing of such information.

As a Data Principal, you are entitled to submit a Data Access Request to obtain a copy of the your personal data, held by us. This right allows you to request access to the personal data we retain about you. Where we determine that disclosure is warranted in accordance with applicable data protection laws, we shall provide you or an authorized representative acting on your behalf with a copy of the relevant personal data, free of charge.

Your requests for accessing your personal data may be directed to our Consent Manager

In order to safeguard the confidentiality your personal data, we may require you to provide appropriate proof of identity, along with sufficient information regarding your interactions with us, to enable us to locate the personal data in question. Where a request is submitted by an authorized representative on your behalf, we will require written and duly signed authorization from you confirming that the individual or entity is authorized to act on your behalf.

Such documentation must be provided prior to our disclosure of any personal data to you or your representative. We reserve the right to withhold disclosure of personal data where such data contains information relating to other individuals, or where we are otherwise legally permitted or required to withhold such information.

Reasonable administrative fees may be levied for multiple copies of the data requested as per terms provided under this sub section.

We prioritise the accuracy of your personal data and continue to enhance mechanisms for its correction and verification.

Please notify us of any amendments required to your personal data. You retain the right to request correction at any time.

We store your personal data securely within our internal private network using enterprise-grade SaaS software hosted on cloud infrastructure. The SaaS platform is configured to comply with applicable data protection regulations and includes built-in security controls such as access restriction, logging, and encryption. All data is encrypted both in transit and at rest using industry-standard protocols.

Access to stored data is restricted using role-based access controls, and protected by multi-factor authentication (MFA). Additional measures, including firewalls, intrusion detection systems, and routine vulnerability assessments, are used to safeguard our systems from unauthorized access or threats.

The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Services; therefore, any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and to try to prevent any unauthorised access, use, or loss of your data by putting in place appropriate security measures and limiting access to those who have a business need to know